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Hi There! On this page you will find:

Contact Information
Flat Rate shipping

Meet the Owners!
Toy Safety
Our Charitable Gifting Policy

Site Security
Your Privacy Guarantee
Payment and Use Terms

Need some help? Have a question? Here's how to contact us:

As an internet business, our safe and secure shopping carts are 'open' 24 hours a day, but we do understand that some customers really need just 'a little bit more information' - something they couldn't find on our site.

The best way to contact us is by e-mail at: PattycakeDoll (at) Hotmail.com


Or you can call (646) 481-DOLL and leave a message on our automated voice-mail service from 9:00AM to 9:00PM Eastern Standard Time.

As an etailer, we have more warehouse staff than office staff, so phones are not the best way to reach us.

We are usually closed on Federal Holidays (the Post Office is closed - we can't ship our packages), Christmas, and the three days in February when we travel to the American International Toy Fair to look at the products we will carry for the following season. 

Just $8.95 Flat Rate Shipping for US Orders!

One doll or five dolls, East Coast or West Coast, whether it's an 18" American Girl® sized doll or three tiny baby's lovies - you'll pay only one flat rate charge of $8.95! And you'll get an email when we ship with your delivery confirmation number at no additional charge! Got lots of nieces and nephews? Is her birthday in November or December? Load your box with everything you want, you won't pay more than $8.95!

And if you're shipping to a Military Base, the shipping is free as long as it's an AA, AE or AP address!



Our Story:

In 1978, a couple of newlywed kids named Peter and Addie founded a small graphic arts studio in New York City. But, as you can imagine, it is very difficult to own horses while living in NYC, so in 1980 they moved 300 miles north to the snow-belt township of Manlius N.Y. where they bought an 1860's farm house and started raising a family along with a house full of birds, fish, cats, dogs and yes, horses. 

In 2002  they brought their unique art and designs for Adoption Announcements and Shower Invitations to the internet as the Happy Artist LLC, along with 'Dolls for Adopted Children.'  It wasn't long before the doll business outgrew the stationery business and The Pattycake Doll Company was born.

Today we are still one of the most popular doll stores on the internet, and have expanded and modernized with a new "designed to be mobile friendly store" called Best Dolls for Kids, which we invite you to visit at Best Dolls for Kids.com 

We feel blessed to have had you as our customers, thank you for trusting us with your needs.


A % of all profits of the Happy Artist companies are donated to charities that help children.

Our Charitable Gifting Policy

Question: What do you mean by your statement: a portion of all our profits are donated to charity?
Answer: We donate a portion of all all profits from all operations of The Happy Artist LLC. This includes our online sites BestDollsForKids.com and Pattycakedoll.com. and sales from our other stores like Etsy and Ebay

Question: Who decides which charities you give to?
Answer: We do! Obviously there are thousands of deserving organizations, and we realized years ago that we couldn't help everyone. Since the majority of our products are geared to children and their parents, The Happy Artist LLC charity gifting is generally, though not exclusively, geared to organizations that also concentrate on children. 
THANK YOU-THANK YOU-THANK YOU!!! Here are the charities that your purchases have supported: Make-A-Wish; St Baldricks Children's Cancer; Nightlight Christian Adoptions; Childvision - World of Hope ; Time is Now; Spirit of America; Chances by Choice (HIV Adoption); Hope for Bereaved; Holt International Children's Services; The Smile Train (Cleft Lip & Palate Surgical Repair); The Leukemia & Lymphoma Society - Light the Night; Making Strides (Breast Cancer); KFC (Korean Focus Cincinatti); The Child Development Center of Spelman College; Dolls for Daughters; Build the Dream Martin Luther King Memorial, UP21 Foundation.
How do I know that you have my doll in stock?
Our software counts down the inventory, and when it gets to zero, it won't allow you to order it. If you can order it, it should be there. Addie, our staff and I spend a lot of our time on inventory... you could say it's the lifeline of our business. However, we reserve the right to make substitutions with like items for out of stock products when the value, use and styles will be similar or the same.  We rarely substitute, but want you to know that if we have something close enough to not matter, we will.)

You haven't answered my question; how do I get a hold of you?
Whichever way works best for you: Phone, Email.

You can call us at 646-481-DOLL. If we are in the warehouse or out of the office or after 9PM Eastern there is a voice message system in place.


Safe and Secure Shopping

PattycakeDoll.com's shopping cart system is hosted by Storesonline; your shopping cart information is kept private and on their secure servers, not on our store's PC.

Your credit card transactions are also secure, as we use Authorize.net. When you type in your credit card information and submit your order, the information is transmitted not stored. As soon as Authorize.net approves your credit card for the order they notify us by e-mail and clear the information. We never see or store your credit card number, so it's impossible for the bad guys to get it from us...we don't have it! At the bottom of this page are our Authorize.net and Trustwave seals of security. Both are live links and can be verified.

You may also use PayPal™ if you wish, conveniently located on the order form.

A Message about toy safety...

As retailers in the toy industry, and as parents, neighbors and friends, The Laudin Family and The Pattycake Doll Co want to assure you that the products we offer are safe. We do not currently, nor have we in the past, ever had any of our products recalled.
So what kind of safety tests do our manufacturers have to do?
  • Small parts are subjected to the choke test,
  • Polyester fill is tested for flammability,
  • Plastic pellets are contained in beanbag inserts etc.
  • Eyes, buttons and other 'attachments' are tested for pull strength, and are safety set (GUND is particularly famous for their safe-set eyes)
  • Strings and ribbons are kept short, generally less than 11" long.
  • non-phthalate vinyl requirements have caused doll makers to "cleanse" their molds and change to safer vinyl mixtures.
    All of our products come to us certified for age safety. And we are careful to write these age recommendations into our copy. Unless specifically marked differently, you should assume the doll is meant for three or older.
    Of course there are things that you as a parent can do as well. For instance children who are older than three, but still putting items in their mouths should be still using the three year old age safety rules.
    Another example: There's the old wives tale that we grew up with that says that the tube of cardboard that comes inside toilet paper is roughly the same size as a baby's throat. If you can place the toy inside a toilet paper tube, don't let the child play with it unsupervised. (the actual measurement used by the Consumer Product Safety is 1 1/4") And of course, if you have more than one child, make sure that a toy your four year old plays with is not left where your two year old can get it.
    But mostly, child safety is just plain common sense. You put medicines out of reach, you put covers on the plugs, you lock up the cleaning chemicals with safety latches... be aware of what you give your children to play with... read the tags, look the toys over every few days; and best of all... get down on the floor and play with your child!!
    If you would like more information on toy safety, please visit the official site of the TIA (Toy Industry Association) here. You will be leaving our site.

What Size is my doll?

Dolls of all sizes for comparison All Dolls look the same size on the internet! So what size is your doll? We put the sizes on the descriptions and features pages for each doll.
From Left to Right: Top: an Asian Lots to Love doll (10"), StinkeyKids Johnny boy doll (12'') and Savannah an African American doll with hair (19").
Bottom: The Baby Nursery (16"), Sierra soft cloth doll (11"), Layla Black Rag Doll (9") and Sesame Street abby Cadabby Plush doll from GUND. (12")

An open letter to our customers

It seems as we move further into the 21st century, that it becomes harder and harder to stay 'politically correct.'

We receive a great many emails each week from our customers, the overwhelming majority of which are heart felt thanks from parents who have found a doll on this site that met their needs... a doll that they could not find anywhere else, a doll for a child.

Very rarely, we get a complaint. The doll is not "Asian" enough. The skin color doesn't match. The description is 'demeaning,' 'ignorant' or both! People 'will be,' or already are 'offended' by our copy, our descriptions etc.

Please; these are sacks of cloth with stuffing inside them. They are toys for children, not our personal opinions of what real children look like, nor the solutions to the world's problems. 

In all our years of business, with our 100% satisfaction guarantee, We have never received a doll back from a child; nor have we received one back from a parent with the reason being "my child didn't like your doll." Never! You see, children love dolls unconditionally. It's the adults who quibble.

Privacy, And Web Site Use Terms Statement

  • PRIVACY STATEMENT

    SECTION 1 - WHERE WE DO BUSINESS: The Pattycake Doll Company was founded in 2002 and is based in Fayetteville, New York, USA. We are a family owned small business E-commerce company. Our target audience and all of our Sales, Marketing, PPC Advertising and Email marketing is intended for US Customers only. 

    SECTION 1A - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

    Section 1B - EMAIL MARKETING IS BY OPT-IN, INFORMED CONSENT ONLY: With your permission, we may send you emails about our store, new products and other updates. Our email marketing list is created by opt-in consent only. All of our email marketing includes an unsubscribe link. 

    SECTION 2 - CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at pattycakedoll (@) hotmail.com or mailing us at: The Happy Artist LLC 107 Southfield Dr, Fayetteville New York, US 13066. 

    SECTION 3 - DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    SECTION 4 - STORESONLINE Our store is hosted on Stores Online. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Stores Online data storage, databases and the general Stores Online application. They store your data on a secure server behind a firewall.

    Payment: If you choose a direct payment gateway to complete your purchase, then Stores Online stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

    SECTION 5 - THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    SECTION 5A - SOCIAL NETWORKS

    This website uses social plugins from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified with a Facebook logo or the supplement "Facebook Social Plugin".

    If you call up one of our Internet pages which has a plugin of this kind, your browser sets up a direct link to the Facebook servers. The content of the plugin is passed by Facebook directly to your browser and integrated by it into the website.

    Through integration of the plugin, Facebook obtains the information that you have called up the relevant page on our website. In general we deactivate this function. If you interact with the plugin, for example by using the "Like" button, or by posting a commentary, the information will be transferred directly to Facebook by your browser, and stored there.

    For information on the purpose and extent of data captured, and further processing and use of data by Facebook, as well your rights with regard the protection of your personal privacy, please refer to the Facebook data protection information: http://www.facebook.com/policy.php .

    If you do not want Facebook to collect data about you via our website, then you need to log off Facebook before visiting our website.

    We also use social plugins from Instagram, Pinterest, Google+ and Twitter on our website. Although occasionally we refer our customers off our site through blog posts, videos etc., we can not extend our privacy compliance beyond this site's pages.

    SECTION 6 - SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    SECTION 8 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    SECTION 9 - CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at pattycakedoll (@) hotmail.com or by mail at The Pattycake Doll Co. Privacy Compliance Officer 107 Southfield Dr Fayetteville New York US 13066